Best for anything that needs a paper trail or attachments.
- Bug reports with screenshots or video
- Account & license recovery or transfer
- Press, partnership, or commercial-licensing inquiries
- Compatibility breaks after an iOS update
Contact
Pick the lane that fits. Email for anything that can wait a couple of days. Discord if you need a human right now.
Discord
Reply in hoursBest for fast, conversational help and watching the build cycle.
- Quick how-do-I questions while you have the app open
- Live troubleshooting with screenshots dropped in chat
- Release announcements the moment a build ships
- Community channels for routes, devices, and setups
Before you reach out
Try this first
Most questions answer themselves in under a minute. Save yourself the round-trip.
Troubleshooting
Daemon won't start, device not detected, spoof reverts after disconnect. The usual suspects, fixed in place.
Open guide →Docs & FAQ
How licenses, routes, multi-iPhone, and the daemon work. Plain language, no marketing fluff.
Read docs →Account & license
Recover a Lifetime key, move it to a new PC, check what tier you're on, cancel a subscription.
Open account →What we don't do
- Phone support. We're a small team. Phones eat the day.
- Live chat on the website. Discord is the live channel.
- Account creation for you. You sign up; we never type your password.
- Custom builds for individuals. Feature requests go in the public backlog.
Law-enforcement & regulatory requests
Email support@pindrift.app with the signed legal process attached. We respond within 48 hours. See our Terms and Privacy Policy for what we can and can't produce.